16 MaySmall Business Market Research: Break In This Niche!

Last week, Michelle MacPhearson did an amazing steal this niche video that caught me totally off guard. Not because it was amazing content delivered for free but because I had run the same market research for the growing taller niche just weeks earlier for a Clickbank affiliate offer and never moved forward with that data.

This week, I was running some market research for a small business in the MMA (mixed martial arts) niche using the same strategies of finding profitable easy to dominate keywords that can rank quickly. This time, I recorded the information to make it easy to pass on to the business owner and on this blog.

Finding Keywords In Your Niche:

Market Research to Gauge Organic Marketing Competition

02 MayTreat Your Website Like The Business It Is: Just One Thing?

Lee Odden’s just wrote a great post on SEO for PR firms. I wanted to address something related to his post that I hear on a small business level from entrepreneurs who want to know the magic key to unlocking more sales.

They’d ask:

If I could only do one thing to make my website better what should I do?

Followed up by ‘How fast before I see results?’

First off, there is no magic key to unlocking a website to getting a business more sales, customers or visibility. What there is, is the ability to make a small change that will lead to the biggest change in results.

So whats the 80/20 for improving a website to help the business goals?

The number one thing a website can do for a business is get in front of the right people –your ideal customers.

There was an amazing copywriter, who recently passed, Gary Halibert who asked if all things being equal and we were both in the restaurant business what one advantage would you want to help you succeed?
Some might say the best food, or in our case the best features on our website, others said a great dining atmosphere, for a website a jazzed up design. Instead, Gary said the only advantage he would want is a starving crowd.
Where is your business’ starving crowd? What keywords are they using on Google to fill their hunger?

That would be the one thing to do. Get in front of the hungry web searchers who are looking for your kind of business!

If you could have just one thing to help your business what would it be? It would be on the top of the results page for the keywords that my ideal customer is looking for and watch how much sales increase.

The one thing I would do is be a top result for my buyer’s keywords.

If I was on the first page of the search engines for a hungry keyword, I could get untold more sales than the small businesses listed on the third, fourth or even second pages because I have the buyer’s attention right away and most never look past the 4th listing.

So the one thing I would do is Market Research for Organic Search Results for the business’ market. Make your website’s goal to reflect the best keywords your market is looking for and be the first thing they see.

Keep in mind you want hungry qualified people who are not just your overall market but your real detailed description of your ideal individual in that market. If you’re a small locally owned business, chances are most of your market is within a certain mile radius of your office. Make sure that area is part of your profile’s critera. For example, if you’re a chiropractor, don’t be looking at coming up for your general market of back pain but instead back pain relief in your town would be much more like the hungry searchers who are in your real market.

24 JanLonger to Get Clients: How Small Businesses Can Survive and Thrive in Recession

Have you ever said these words over the last few months:snail

It takes longer to make a sale/get a new client.

or

The market is no longer as hot as it once used to be and you got used to the easy stream of clients coming your way.

These are the complaints and frustrations I hear from small business owners who are asking what can I do, things are not happening as fast as they used to be, even then it wasn’t easy now it’s even harder.

What I can recommend every business that noticed that their sales cycle is taking longer to complete is to build systems that make it cheaper to move one step closer to getting a new client.

This could mean more touch points, like scheduling in phone calls to share some valuable content or breaking news that would benefit your prospective client or video case study of someone doing something like they were considering.

Think about what ways can you move leads through your pipeline cheaper? If you’re not making the most of email as a marketing follow up tool, you have a great chance to interact more often with your prospects more effectively than print mail.
Things you can do with email to help move prospects through the sales cycle:

  • Have you set up a email campaign/newsletter that walks through issues and obstacles of your best customers?
  • Are you working on making a free regular update on how to make their lives or their work better?
  • Are you giving them the information to reach you and give them an easy way to pass on your email to their peers with a send to friend link?
  • Do you have a genuine, heart-felt  welcome letter once a lead gives you their information that is sent out right away?
  • Are you using some kind of CRM, customer relationship management tool, to track your interactions between your clients and prospects?

In a slowing economy, keeping in regular contact with your soon to be new clients is more critical than ever. You want to be top of mind when they are ready to buy or sign a contract. What other ways can you think of reaching out more frequently to your prospects? What kinds of obstacles is your business having implementing this kind of email campaign? Leave a comment for suggestions and feedback.

Snail photo by Martin LaBar

22 JanHow to Document an A/B Split Test for Better Conversions

Getting the most out of your website conversions doesn’t have to be a shot in the dark. By using A/B or multivariable testing you can let your visitors tell you what they respond better to. I use Google’s Website Optimizer to do my A/B testing for my small business clients and running split tests without documenting what results occurred can lead to a disaster when  you try to remember several tests back and base decisions on them.

Get a Process for Documenting Your Split Tests

Josh Baker wrote a detailed post on how he documents the processes and results of split testing with a spreadsheet. He wrote out every step he takes for documenting his split tests. To give those visual readers a better idea of what documenting a split test looks like, I created this mind map for you and with his permission I’m sharing this for you to create better processes in documenting the results of your split testing. Documenting A/B Testing with Excel Download the Documenting A/B Testing in Excel Mindmap as a PDF