<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Phantom CTO &#187; website-marketing</title>
	<atom:link href="http://phantomcto.com/blog/category/website-marketing/feed/" rel="self" type="application/rss+xml" />
	<link>http://phantomcto.com/blog</link>
	<description>Strategic Technology Leadership for Small Business Growth</description>
	<lastBuildDate>Mon, 16 Nov 2009 15:57:57 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Get Cheap Domains for Higher Quality Score PPC Campaigns</title>
		<link>http://phantomcto.com/blog/website-marketing/cheap-domains-ppc-campaigns/</link>
		<comments>http://phantomcto.com/blog/website-marketing/cheap-domains-ppc-campaigns/#comments</comments>
		<pubDate>Fri, 28 Aug 2009 22:16:33 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[Amp]]></category>
		<category><![CDATA[Campaigns]]></category>
		<category><![CDATA[Cc Domains]]></category>
		<category><![CDATA[Cheap Domains]]></category>
		<category><![CDATA[Diamonds Diamonds]]></category>
		<category><![CDATA[Dimes]]></category>
		<category><![CDATA[display url]]></category>
		<category><![CDATA[Domain Name]]></category>
		<category><![CDATA[Domain Names]]></category>
		<category><![CDATA[Folders]]></category>
		<category><![CDATA[Free Domains]]></category>
		<category><![CDATA[landing pages]]></category>
		<category><![CDATA[Lt]]></category>
		<category><![CDATA[Many Things]]></category>
		<category><![CDATA[Param Name]]></category>
		<category><![CDATA[ppc]]></category>
		<category><![CDATA[ppc campaigns]]></category>
		<category><![CDATA[Quality Score]]></category>
		<category><![CDATA[Quality Value]]></category>
		<category><![CDATA[Relevant Domain]]></category>
		<category><![CDATA[Thumb]]></category>
		<category><![CDATA[Traffic]]></category>
		<category><![CDATA[Url]]></category>
		<category><![CDATA[Urls]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=344</guid>
		<description><![CDATA[  
The best way to optimize a display url for a great quality score is to have the keyword in the domain.
Which means that if you are serious about optimizing your ppc campaigns you&#8217;re buying domain names.
I&#8217;m going to share a place to get cheap domains that work well for landing pages. I would [...]]]></description>
			<content:encoded><![CDATA[<p><object width="600" height="380"><param name="movie" value="http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/jingswfplayer.swf"></param><param name="quality" value="high"></param><param name="bgcolor" value="#FFFFFF"></param><param name="flashVars" value="thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/FirstFrame.jpg&#038;containerwidth=600&#038;containerheight=380&#038;loaderstyle=jing&#038;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/cheapdomainsdisplayurl.swf"></param><param name="allowFullScreen" value="true"></param><param name="scale" value="showall"></param><param name="allowScriptAccess" value="always"></param><param name="base" value="http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/"></param>  <embed src="http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/jingswfplayer.swf" quality="high" bgcolor="#FFFFFF" width="600" height="380" type="application/x-shockwave-flash" allowScriptAccess="always" flashVars="thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/FirstFrame.jpg&#038;containerwidth=600&#038;containerheight=380&#038;loaderstyle=jing&#038;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/cheapdomainsdisplayurl.swf" allowFullScreen="true" base="http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/" scale="showall"></embed></object></p>
<p>The best way to optimize a display url for a great quality score is to have the keyword in the domain.</p>
<p>Which means that if you are serious about optimizing your ppc campaigns you&#8217;re buying domain names.</p>
<p>I&#8217;m going to share a place to get cheap domains that work well for landing pages. I would never use these domains for getting organic rankings since I like to stick with com/net/org for that but for paid traffic, these are diamonds.</p>
<h2>Diamonds for Dimes.</h2>
<p><a href="http://co.cc">co.cc</a></p>
<p>They are giving away 2 free co.cc domains which is not very exciting.  Where it does get interesting is when you donate $10 (or more) you can get 100 domains per account.</p>
<p><strong>Ten dollars gets you 100 co.cc domains</strong> that are perfect for display urls for your campaigns.</p>
<p>How many things can boost your quality score at that price?</p>
<p>Make the most of the 29 characters left with a .co.cc landing page and get a better quality score with a relevant domain name.</p>
<div id="_mcePaste" style="overflow: hidden; position: absolute; left: -10000px; top: 0px; width: 1px; height: 1px;">&lt;object width=&#8221;600&#8243; height=&#8221;380&#8243;&gt; &lt;param name=&#8221;movie&#8221; value=&#8221;http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/jingswfplayer.swf&#8221;&gt;&lt;/param&gt; &lt;param name=&#8221;quality&#8221; value=&#8221;high&#8221;&gt;&lt;/param&gt; &lt;param name=&#8221;bgcolor&#8221; value=&#8221;#FFFFFF&#8221;&gt;&lt;/param&gt; &lt;param name=&#8221;flashVars&#8221; value=&#8221;thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/FirstFrame.jpg&amp;containerwidth=600&amp;containerheight=380&amp;loaderstyle=jing&amp;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/cheapdomainsdisplayurl.swf&#8221;&gt;&lt;/param&gt; &lt;param name=&#8221;allowFullScreen&#8221; value=&#8221;true&#8221;&gt;&lt;/param&gt; &lt;param name=&#8221;scale&#8221; value=&#8221;showall&#8221;&gt;&lt;/param&gt; &lt;param name=&#8221;allowScriptAccess&#8221; value=&#8221;always&#8221;&gt;&lt;/param&gt; &lt;param name=&#8221;base&#8221; value=&#8221;http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/&#8221;&gt;&lt;/param&gt;  &lt;embed src=&#8221;http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/jingswfplayer.swf&#8221; quality=&#8221;high&#8221; bgcolor=&#8221;#FFFFFF&#8221; width=&#8221;600&#8243; height=&#8221;380&#8243; type=&#8221;application/x-shockwave-flash&#8221; allowScriptAccess=&#8221;always&#8221; flashVars=&#8221;thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/FirstFrame.jpg&amp;containerwidth=600&amp;containerheight=380&amp;loaderstyle=jing&amp;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/cheapdomainsdisplayurl.swf&#8221; allowFullScreen=&#8221;true&#8221; base=&#8221;http://content.screencast.com/users/phantomcto/folders/Jing/media/100bc66d-983a-40c3-a373-1e3f794f1dd4/&#8221; scale=&#8221;showall&#8221;&gt;&lt;/embed&gt; &lt;/object&gt;</div>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/website-marketing/cheap-domains-ppc-campaigns/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Adwords Basics for Small Business PPC</title>
		<link>http://phantomcto.com/blog/website-marketing/adwords-basics-small-businesses-ppc/</link>
		<comments>http://phantomcto.com/blog/website-marketing/adwords-basics-small-businesses-ppc/#comments</comments>
		<pubDate>Fri, 22 May 2009 15:53:10 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[business growth]]></category>
		<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[intro adwords]]></category>
		<category><![CDATA[paid traffic]]></category>
		<category><![CDATA[ppc]]></category>
		<category><![CDATA[small business PPC]]></category>
		<category><![CDATA[small business traffic]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=313</guid>
		<description><![CDATA[Here&#8217;s a great introductory video from Google&#8217;s team that explains the basics of Adwords in under 10 minutes. One of the easiest ways to understand how adwords can work for your small business to getting qualified traffic to your website.
What are your biggest stumbling blocks in getting a return on your ad spend?

]]></description>
			<content:encoded><![CDATA[<p>Here&#8217;s a great introductory video from Google&#8217;s team that explains the basics of Adwords in under 10 minutes. One of the easiest ways to understand how adwords can work for your small business to getting qualified traffic to your website.</p>
<p>What are your biggest stumbling blocks in getting a return on your ad spend?</p>
<p><object width="560" height="340" data="http://www.youtube.com/v/pjvf5Akw3gw&amp;hl=en&amp;fs=1" type="application/x-shockwave-flash"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/pjvf5Akw3gw&amp;hl=en&amp;fs=1" /><param name="allowfullscreen" value="true" /></object></p>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/website-marketing/adwords-basics-small-businesses-ppc/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Small Business Market Research: Break In This Niche!</title>
		<link>http://phantomcto.com/blog/website-marketing/small-business-market-research-niche/</link>
		<comments>http://phantomcto.com/blog/website-marketing/small-business-market-research-niche/#comments</comments>
		<pubDate>Sat, 16 May 2009 04:38:09 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[business websites]]></category>
		<category><![CDATA[marketing-optimization]]></category>
		<category><![CDATA[marketing-tech]]></category>
		<category><![CDATA[small business website]]></category>
		<category><![CDATA[small-business-marketing]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=307</guid>
		<description><![CDATA[Last week, Michelle MacPhearson did an amazing steal this niche video that caught me totally off guard. Not because it was amazing content delivered for free but because I had run the same market research for the growing taller niche just weeks earlier for a Clickbank affiliate offer and never moved forward with that data.
This [...]]]></description>
			<content:encoded><![CDATA[<p>Last week, Michelle MacPhearson did an amazing steal this niche video that caught me totally off guard. Not because it was amazing content delivered for free but because I had run the same market research for the <a href=" http://www.michellemacphearson.com/steal-this-niche-for-the-shortys/">growing taller niche</a> just weeks earlier for a Clickbank affiliate offer and never moved forward with that data.</p>
<p>This week, I was running some market research for a small business in the MMA (mixed martial arts) niche using the same strategies of finding profitable easy to dominate keywords that can rank quickly. This time, I recorded the information to make it easy to pass on to the business owner and on this blog.</p>
<h2>Finding Keywords In Your Niche:</h2>
<p><object width="914" height="540" data="http://content.screencast.com/users/phantomcto/folders/Jing/media/3f68a400-145d-4bd7-aa55-2e6581d5b2c3/jingswfplayer.swf" type="application/x-shockwave-flash"><param name="quality" value="high" /><param name="bgcolor" value="#FFFFFF" /><param name="flashVars" value="thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/3f68a400-145d-4bd7-aa55-2e6581d5b2c3/FirstFrame.jpg&amp;containerwidth=914&amp;containerheight=540&amp;loaderstyle=jing&amp;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/3f68a400-145d-4bd7-aa55-2e6581d5b2c3/RobertMMA_keywordresearch.swf" /><param name="allowFullScreen" value="true" /><param name="scale" value="showall" /><param name="allowScriptAccess" value="always" /><param name="base" value="http://content.screencast.com/users/phantomcto/folders/Jing/media/3f68a400-145d-4bd7-aa55-2e6581d5b2c3/" /><param name="src" value="http://content.screencast.com/users/phantomcto/folders/Jing/media/3f68a400-145d-4bd7-aa55-2e6581d5b2c3/jingswfplayer.swf" /><param name="flashvars" value="thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/3f68a400-145d-4bd7-aa55-2e6581d5b2c3/FirstFrame.jpg&amp;containerwidth=914&amp;containerheight=540&amp;loaderstyle=jing&amp;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/3f68a400-145d-4bd7-aa55-2e6581d5b2c3/RobertMMA_keywordresearch.swf" /><param name="allowfullscreen" value="true" /></object></p>
<h2>Market Research to Gauge Organic Marketing Competition</h2>
<p><object width="898" height="503" data="http://content.screencast.com/users/phantomcto/folders/Jing/media/a4382183-656d-4968-b4e7-5b613d70c32b/jingswfplayer.swf" type="application/x-shockwave-flash"><param name="quality" value="high" /><param name="bgcolor" value="#FFFFFF" /><param name="flashVars" value="thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/a4382183-656d-4968-b4e7-5b613d70c32b/FirstFrame.jpg&amp;containerwidth=898&amp;containerheight=503&amp;loaderstyle=jing&amp;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/a4382183-656d-4968-b4e7-5b613d70c32b/RobertKeyword_topseocompetition.swf" /><param name="allowFullScreen" value="true" /><param name="scale" value="showall" /><param name="allowScriptAccess" value="always" /><param name="base" value="http://content.screencast.com/users/phantomcto/folders/Jing/media/a4382183-656d-4968-b4e7-5b613d70c32b/" /><param name="src" value="http://content.screencast.com/users/phantomcto/folders/Jing/media/a4382183-656d-4968-b4e7-5b613d70c32b/jingswfplayer.swf" /><param name="flashvars" value="thumb=http://content.screencast.com/users/phantomcto/folders/Jing/media/a4382183-656d-4968-b4e7-5b613d70c32b/FirstFrame.jpg&amp;containerwidth=898&amp;containerheight=503&amp;loaderstyle=jing&amp;content=http://content.screencast.com/users/phantomcto/folders/Jing/media/a4382183-656d-4968-b4e7-5b613d70c32b/RobertKeyword_topseocompetition.swf" /><param name="allowfullscreen" value="true" /></object></p>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/website-marketing/small-business-market-research-niche/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Treat Your Website Like The Business It Is: Just One Thing?</title>
		<link>http://phantomcto.com/blog/website-marketing/treat-website-like-business-one-thing/</link>
		<comments>http://phantomcto.com/blog/website-marketing/treat-website-like-business-one-thing/#comments</comments>
		<pubDate>Sat, 02 May 2009 14:58:05 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[marketing-optimization]]></category>
		<category><![CDATA[marketing-tech]]></category>
		<category><![CDATA[small business]]></category>
		<category><![CDATA[small business organic search]]></category>
		<category><![CDATA[small business website]]></category>
		<category><![CDATA[small-business-marketing]]></category>
		<category><![CDATA[social-marketing]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=298</guid>
		<description><![CDATA[

Lee Odden’s just wrote a great post on SEO for PR firms. I wanted to address something related to his post that I hear on a small business level from entrepreneurs who want to know the magic key to unlocking more sales.
They’d ask:
If I could only do one thing to make my website better what [...]]]></description>
			<content:encoded><![CDATA[<div class="note_content text_align_ltr direction_ltr clearfix">
<div>
<p>Lee Odden’s just wrote a great post on <a title="http://www.toprankblog.com/2009/04/seo-tactics-for-pr-if-i-could-only-do-one-thing" href="http://www.toprankblog.com/2009/04/seo-tactics-for-pr-if-i-could-only-do-one-thing" target="_blank">SEO for PR firms</a>. I wanted to address something related to his post that I hear on a small business level from entrepreneurs who want to know the magic key to unlocking more sales.</p>
<p>They’d ask:</p>
<h2>If I could only do one thing to make my website better what should I do?</h2>
<h3>Followed up by ‘How fast before I see results?’</h3>
<p>First off, there is no magic key to unlocking a website to getting a business more sales, customers or visibility. What there is, is the ability to make a small change that will lead to the biggest change in results.</p>
<p>So whats the 80/20 for improving a website to help the business goals?</p>
<p>The number one thing a website can do for a business is <strong>get in front of the right people –your ideal customers</strong>.</p>
<p><img class="ext_img" src="http://external.ak.fbcdn.net/safe_image.php?d=bc79e0290d0d73870b07a4cc576064d6&amp;url=http%3A%2F%2Fphantomcto.com%2Fblog%2Fwp-content%2Fuploads%2F2009%2F05%2Fhungry_squirrel1.jpg" alt="" />There was an amazing copywriter, who recently passed, Gary Halibert who asked if all things being equal and we were both in the restaurant business what one advantage would you want to help you succeed?<br />
Some might say the best food, or in our case the best features on our website, others said a great dining atmosphere, for a website a jazzed up design. Instead, Gary said the only advantage he would want is a starving crowd.<br />
Where is your <a title="http://www.thegaryhalbertletter.com/Newsletters/azkh_starving_crowd.htm" href="http://www.thegaryhalbertletter.com/Newsletters/azkh_starving_crowd.htm" target="_blank">business’ starving crowd</a>? What keywords are they using on Google to fill their hunger?</p>
<p>That would be the one thing to do. Get in front of the hungry web searchers who are looking for your kind of business!</p>
<p>If you could have just one thing to help your business what would it be? It would be on the top of the results page for the keywords that my ideal customer is looking for and watch how much sales increase.</p>
<p>The one thing I would do is be a top result for my buyer’s keywords.</p>
<p>If I was on the first page of the search engines for a hungry keyword, I could get untold more sales than the small businesses listed on the third, fourth or even second pages because I have the buyer’s attention right away and most never look past the 4th listing.</p>
<p>So the one thing I would do is <strong>Market Research for Organic Search Results</strong> for the business’ market. Make your website’s goal to reflect the best keywords your market is looking for and be the first thing they see.<img class="ext_img" src="http://external.ak.fbcdn.net/safe_image.php?d=2503e91e5e9c1bcbf80b09d78e32bc02&amp;url=http%3A%2F%2Fphantomcto.com%2Fblog%2Fwp-content%2Fuploads%2F2009%2F05%2Fseesaw1.jpg" alt="" /></p>
<p>Keep in mind you want hungry qualified people who are not just your overall market but your real detailed description of your ideal individual in that market. If you’re a small locally owned business, chances are most of your market is within a certain mile radius of your office. Make sure that area is part of your profile’s critera. For example, if you’re a chiropractor, don’t be looking at coming up for your general market of back pain but instead back pain relief in your town would be much more like the hungry searchers who are in your real market.</p></div>
</div>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/website-marketing/treat-website-like-business-one-thing/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Document an A/B Split Test for Better Conversions</title>
		<link>http://phantomcto.com/blog/business-tech/how-to-document-split-test/</link>
		<comments>http://phantomcto.com/blog/business-tech/how-to-document-split-test/#comments</comments>
		<pubDate>Thu, 22 Jan 2009 17:04:32 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[business-tech]]></category>
		<category><![CDATA[user-experience]]></category>
		<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[document split tests]]></category>
		<category><![CDATA[website optimizer]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=294</guid>
		<description><![CDATA[Getting the most out of your website conversions doesn&#8217;t have to be a shot in the dark. By using A/B or multivariable testing you can let your visitors tell you what they respond better to. I use Google&#8217;s Website Optimizer to do my A/B testing for my small business clients and running split tests without [...]]]></description>
			<content:encoded><![CDATA[<p>Getting the most out of your website conversions doesn&#8217;t have to be a shot in the dark. By using A/B or multivariable testing you can let your visitors tell you what they respond better to. I use <a href="www.google.com/websiteoptimizer">Google&#8217;s Website Optimizer</a> to do my A/B testing for my small business clients and running split tests without documenting what results occurred can lead to a disaster when  you try to remember several tests back and base decisions on them.</p>
<h3>Get a Process for Documenting Your Split Tests</h3>
<p><a href="http://blog.joshbaker.com/">Josh Baker</a> wrote a detailed <a href="http://blog.joshbaker.com/2009/01/17/how-to-document-your-ab-or-multivariate-test/">post on how he documents the processes and results of split testing with a spreadsheet</a>. He wrote out every step he takes for documenting his split tests. To give those visual readers a better idea of what documenting a split test looks like, I created this mind map for you and with his permission I&#8217;m sharing this for you to create better processes in documenting the results of your split testing. <a href="http://phantomcto.com/blog/wp-content/uploads/2009/01/DocumentingABTestingwExcel.jpeg" target="_blank"><img style="border: 0pt none;" src="http://phantomcto.com/blog/wp-content/uploads/2009/01/windowslivewriterhowtodocumentanabsplittest-a67edocumenting-ab-testing-in-excel-thumb.jpg" border="0" alt="Documenting A/B Testing with Excel" width="554" height="262" /></a> Download the <a href="http://phantomcto.com/blog/wp-content/uploads/2009/01/DocumentABTestingwExcel.pdf">Documenting A/B Testing in Excel Mindmap as a PDF</a></p>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/business-tech/how-to-document-split-test/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Websites That Work Are Geared To Buyers, Not You.</title>
		<link>http://phantomcto.com/blog/website-marketing/websites-that-work-are-geared-to-buyers-not-you/</link>
		<comments>http://phantomcto.com/blog/website-marketing/websites-that-work-are-geared-to-buyers-not-you/#comments</comments>
		<pubDate>Thu, 11 Dec 2008 22:49:44 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[business growth]]></category>
		<category><![CDATA[business websites]]></category>
		<category><![CDATA[buyer personas]]></category>
		<category><![CDATA[small business website]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=213</guid>
		<description><![CDATA[A business make great use of its website when it caters to the exact needs and wants of their buyers. Building websites with the help of buyer personas.]]></description>
			<content:encoded><![CDATA[<h2><em>Tech Truth</em>: No one cares about your business. Your website, as a business channel, matters when it solves your markets&#8217; specific problems and needs.</h2>
<p>When you&#8217;re looking for ways to make the most out of your website the first place you go is not to your designer. It&#8217;s your marketing arm who can tell you in detail about your buyers and client profiles. It&#8217;s the go to person is the person in your company or the part of you that can paint the picture of your best customers and what makes them tick. That&#8217;s where you start when you want your website to be a way to seriously grow your business. If you don&#8217;t know that much about your typical or ideal customer, answer these questions and you&#8217;re on your way.</p>
<p>The buyer profiles are made up of the answers to questions like:</p>
<ol>
<li>What are your buyers looking for?</li>
<li>What do they do, what responsibilities do they face every day?</li>
<li>How do they find and process information and value that fit their needs?</li>
<li>What are their concerns and worries?</li>
<li>How do they like to be engaged and reached?</li>
</ol>
<p>The reason why a buyer profile or <a href="http://www.pragmaticmarketing.com/publications/magazine/3/4/0508ar">buyer persona</a> is the starting point for having a business website that matters is that a plan to make everyone happy makes no one happy. Into business terms, it means that if your website is meant to make bigger business improvements in sales, new clients, visibility and beat out competitors and you don&#8217;t have a strategy that breaks up that success into paths and roles, you won&#8217;t be successful.</p>
<h3>Move Away From A One Size Fits All and Into the Divide and Conquer Business Website</h3>
<p>A great example of a company that turned around their <a title="Case Study for Buyer Personas as Website Success Strategy" href="http://www.webinknow.com/2008/12/persona-focused-web-site-leads-to-4x-conversions-for-rightnow-technologies.html" target="_blank">website into a business growth channel is RightNow Technologies</a>. David Meerman Scott posted a great write up on what they did to create buyer personas, build their website and marketing around those and the results that came pouring in quickly. Results like quadrupled conversions inside three months.</p>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/website-marketing/websites-that-work-are-geared-to-buyers-not-you/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Marketing Success with The 5 P&#8217;s of Web Communities</title>
		<link>http://phantomcto.com/blog/website-marketing/marketing-success-5-web-communities/</link>
		<comments>http://phantomcto.com/blog/website-marketing/marketing-success-5-web-communities/#comments</comments>
		<pubDate>Wed, 26 Nov 2008 05:01:47 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[community-marketing]]></category>
		<category><![CDATA[web-communities]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=200</guid>
		<description><![CDATA[A look at the 5 kinds of online communities and how small businesses can add value based on where their market has a presence. ]]></description>
			<content:encoded><![CDATA[<p>When considering web communities as a way to reach out to your market, there are 5 key ways people will come together to form and uphold an online community. For memory&#8217;s sake, here are the five P words that illustrate the thriving online community market and what it can mean for small businesses.</p>
<h3>5 Ways People Come Together to Form a Community</h3>
<ol>
<li><strong>Proximity</strong>: users share a physical location. Ex, Craigslist by city</li>
<li><strong>Purpose</strong>: users share a common task. Ex, eBay as community builder for market reputation</li>
<li><strong>Passion</strong>: users gather to share a common interest. Ex, Specialty forums on model airplanes</li>
<li><strong>Practice</strong>: users share a common industry or craft. Ex, Professional user groups and trade groups</li>
<li><strong>Providence</strong>: users discover connections with others. Ex, Facebook and the status updates</li>
</ol>
<p>Now that we have listed the different kinds of communities, let&#8217;s take a look at ways you as a small business or you as a start up can benefit from getting involved with and make a positive impact on the members of the communities.</p>
<h6>Proximity: Location driven communities</h6>
<p>This is for users that give attention based on a specific location.  Location based communities, for instance Craigslist, utilize its specification to location. Small business owners can use this to their advantage by spread the word on any events, promotions or hiring notices within a physical community.</p>
<h6>Purpose Driven Communities and Your Business</h6>
<p>These are the communities where people contribute to the overall value. Communities like eBay have meaning because buyers and sellers keep each other honest by means of public feedback. Amazon has a loyal following of users who review books, movies and music that add to the overall level of trust of their online store.</p>
<p><em>What a small business can do to leverage those who are looking for purpose? </em></p>
<ul>
<li>Give your market, potential customers and current customers a way to leave feedback on your products and services.</li>
<li>Let your market speak out on what they like or dislike about how your company treated them.</li>
<li>Let your website or online community be a place where your market can help each other by sharing their personal experiences, offering strategies and exchanging information where they are on a current project. This level of interaction and trust between your market and your clients boosts your level of credibility because you openly let those who are filling a purpose to help others like them.</li>
<li>Have a member&#8217;s only or client only forum or wiki so that your customers can help others like themselves.</li>
<li>Have interactive features on your website, rating of posts, open commenting, a public forum where those who you want to serve can get to know each other.</li>
</ul>
<h6>Passionate Communities</h6>
<p>This is where most small business need to have a very focused view of what the most active enthusiasts of your niche are doing. When passionate users are in a community they devote time to the very thing that your business is about.</p>
<p>If you are not building a community around the passion of your users be aware and participate in the places that they go for that attention and news.</p>
<p>Since every niche has a community to belong to, the question is are you watching and adding value in that very same place?</p>
<h6>Practice Centered Communities</h6>
<p>These are communities that are formed around a trade or a job in a shared space.</p>
<p>Etienne Wenger defined the community as this:</p>
<blockquote><p>They develop a shared repertoire of resources: experiences, stories, tools, ways of addressing recurring problems—in short a shared practice. This takes time and sustained interaction.</p></blockquote>
<p>For more on communities of practice visit <a href="http://www.ewenger.com/theory/">Etienne Wenger</a>.</p>
<p><em>How can a small business make use of the practice centered community?</em></p>
<p>Become involved and add value to your market in ways that help them become better at what they do. This is more so for professional practice focused businesses. This could be a nursing forum or it could be a LinkedIn group, that reaches out by asking questions, commenting on new work or offering to reuse your existing assets to a peer.</p>
<h6>Providence and Your Business</h6>
<p>Communities of providence is about seeking to make connections. These communities are where people are looking to belong to someplace, or something. An example of this is Facebook&#8217;s networks and groups that users can join.</p>
<p><em>How does the connection seeking community help business?</em></p>
<p>The value in the Facebook community comes from the connection and display of actions, thoughts and links within a trusted network. The most valuable feature to a business that Facebook offers is the Status Update page. On this page everyone that you have &#8216;friended&#8217; gives off an activity alert. These alerts have a level of trust that advertising can&#8217;t offer. When someone in Facebook mentions your service or links to your website they are also sending their credibility to everyone else in their network, furthering their networks trust in your business.</p>
<h3>Marketing Your Business with Web Communities</h3>
<p>These five broad community types give an overview of what communities represent and what it can mean for your business and for every market, or niche. People are always drawn together around a common purpose or goal, online or in person. A business should have a presence within the communities where their market is and add value to its members.</p>
<p>How will your business enrich your market&#8217;s web community?</p>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/website-marketing/marketing-success-5-web-communities/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>A Look At Social Media for Small Business Growth</title>
		<link>http://phantomcto.com/blog/social-media/a-look-at-social-media-for-small-business-growth/</link>
		<comments>http://phantomcto.com/blog/social-media/a-look-at-social-media-for-small-business-growth/#comments</comments>
		<pubDate>Mon, 24 Nov 2008 15:59:06 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[Social-Media]]></category>
		<category><![CDATA[website-marketing]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/social-media/a-look-at-social-media-for-small-business-growth/</guid>
		<description><![CDATA[Here are some presentations and walk through I&#8217;ve recommended to clients and business owners who are looking for a foundation or starting point on using Facebook, Twitter and LinkedIn as ways to increase their visibility and capture the attention of their market. 
Facebook For Business HubSpot
View SlideShare presentation or Upload your own. (tags: media social)

Twitter [...]]]></description>
			<content:encoded><![CDATA[<p>Here are some presentations and walk through I&#8217;ve recommended to clients and business owners who are looking for a foundation or starting point on using Facebook, Twitter and LinkedIn as ways to increase their visibility and capture the attention of their market. </p>
<div id="__ss_775645" style="width: 425px; text-align: left"><a title="Facebook For Business HubSpot" style="display: block; margin: 12px 0px 3px; font: 14px helvetica,arial,sans-serif; text-decoration: underline" href="http://www.slideshare.net/HubSpot/facebook-for-business-hubspot-presentation?type=powerpoint">Facebook For Business HubSpot</a><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=facebookforbusinesshubspotnov2008-1227286191696563-9&amp;stripped_title=facebook-for-business-hubspot-presentation" width="425" height="355" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true"></embed>
<div style="font-size: 11px; padding-top: 2px; font-family: tahoma,arial; height: 26px">View SlideShare <a title="View Facebook For Business HubSpot on SlideShare" style="text-decoration: underline" href="http://www.slideshare.net/HubSpot/facebook-for-business-hubspot-presentation?type=powerpoint">presentation</a> or <a style="text-decoration: underline" href="http://www.slideshare.net/upload?type=powerpoint">Upload</a> your own. (tags: <a style="text-decoration: underline" href="http://slideshare.net/tag/media">media</a> <a style="text-decoration: underline" href="http://slideshare.net/tag/social">social</a>)</div>
</div>
<p>Twitter for Business:</p>
<p>A 60 minute presentation by Sarah Milstein from Oreilly</p>
</p>
<div class="wlWriterSmartContent" id="scid:5737277B-5D6D-4f48-ABFC-DD9C333F4C5D:59bf6d1f-20e4-42bd-b1c1-acc17f9be2c0" style="padding-right: 0px; display: inline; padding-left: 0px; padding-bottom: 0px; margin: 0px; padding-top: 0px">
<div id="2327bd01-af7e-4cdc-894f-8fd535242ebe" style="margin: 0px; padding: 0px; display: inline;">
<div><a href="http://www.youtube.com/watch?v=lUR2E8l3bi8&amp;hl=en&amp;fs=1" target="_new"><img src="http://phantomcto.com/blog/wp-content/uploads/2008/11/windowslivewriteralookatsocialmediaforsmallbusinessgrowth-9a82videoe1c9b07099a4.jpg" galleryimg="no" onload="var downlevelDiv = document.getElementById('2327bd01-af7e-4cdc-894f-8fd535242ebe'); downlevelDiv.innerHTML = &quot;&lt;div&gt;&lt;object width=\&quot;425\&quot; height=\&quot;355\&quot;&gt;&lt;param name=\&quot;movie\&quot; value=\&quot;http://www.youtube.com/v/lUR2E8l3bi8&amp;hl=en&amp;fs=1\&quot;&gt;&lt;\/param&gt;&lt;param name=\&quot;wmode\&quot; value=\&quot;transparent\&quot;&gt;&lt;\/param&gt;&lt;embed src=\&quot;http://www.youtube.com/v/lUR2E8l3bi8&amp;hl=en&amp;fs=1\&quot; type=\&quot;application/x-shockwave-flash\&quot; wmode=\&quot;transparent\&quot; width=\&quot;425\&quot; height=\&quot;355\&quot;&gt;&lt;\/embed&gt;&lt;\/object&gt;&lt;\/div&gt;&quot;;" alt=""></a></div>
</div>
</div>
<p>&nbsp;</p>
<div id="__ss_712754" style="width: 425px; text-align: left"><a title="ANA LinkedIn Presentation" style="display: block; margin: 12px 0px 3px; font: 14px helvetica,arial,sans-serif; text-decoration: underline" href="http://www.slideshare.net/garyslack/analinkedinrev1?type=powerpoint">ANA LinkedIn Presentation</a><embed src="http://static.slideshare.net/swf/ssplayer2.swf?doc=analinkedinrev1-122556020599-phpapp02&amp;stripped_title=analinkedinrev1" width="425" height="355" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true"></embed>
<div style="font-size: 11px; padding-top: 2px; font-family: tahoma,arial; height: 26px">View SlideShare <a title="View ANA LinkedIn Presentation on SlideShare" style="text-decoration: underline" href="http://www.slideshare.net/garyslack/analinkedinrev1?type=powerpoint">presentation</a> or <a style="text-decoration: underline" href="http://www.slideshare.net/upload?type=powerpoint">Upload</a> your own. (tags: <a style="text-decoration: underline" href="http://slideshare.net/tag/ana">ana</a> <a style="text-decoration: underline" href="http://slideshare.net/tag/association">association</a>)</div>
</div>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/social-media/a-look-at-social-media-for-small-business-growth/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Web Presence as Small Business Equalizer</title>
		<link>http://phantomcto.com/blog/business-tech/web-presence-as-small-business-equalizer/</link>
		<comments>http://phantomcto.com/blog/business-tech/web-presence-as-small-business-equalizer/#comments</comments>
		<pubDate>Thu, 30 Oct 2008 03:30:27 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[business-tech]]></category>
		<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[small business website]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=127</guid>
		<description><![CDATA[A web presence lets small companies speak equally as loud as big businesses and draw in customers from their market by showing what they stand for and what they are passionate about.]]></description>
			<content:encoded><![CDATA[<p><a title="Building Web Presence" href="http://solutionsstarsvideo.com/#SolutionsStarsVideo1.flv"><img style="border-top-width: 0px; border-left-width: 0px; border-bottom-width: 0px; border-right-width: 0px" src="http://phantomcto.com/blog/wp-content/uploads/2008/10/windowslivewriterwebpresenceassmallbusinessequalizer-14a7fhsieh-solutions-1.jpg" border="0" alt="hsieh_solutions" width="465" height="396" /></a></p>
<p>Solutions Stars Video has some great video clips about the value of being online. Guy Kawasaki adds that any business who&#8217;d like clients in more than a 5 mile radius from your store should have a blog. Or at least a site.</p>
<h4>Web Presence Can Tip the Balance of Market Access to Progressive Companies</h4>
<p>Having a web presence can show what you&#8217;re about to your market is the great flattener of reaching out to your ideal market. No longer is it large companies that have the resources to stand out and grab the attention of their market but <strong>small companies can speak equally as loud and draw in customers from their market by showing what they stand for and what they are passionate about.</strong></p>
<blockquote><p>Here&#8217;s our general strategy. Lets just be real and authentic and show customers our personality.</p>
<p>We tell our employees: use your best judgement and be yourself. &#8211;Tony Hsieh</p></blockquote>
<p>Maybe your small business should just have a blog, maybe as a business owner you should be on Twitter. Really, there&#8217;s no way to tell if that&#8217;s the right web presence for you but the barrier to entry has been demolished by these kinds of web tools. The bigger question is if <strong>resources are not limiting you</strong> from showing what you&#8217;re really about to your market by having a web presence, what excuse will you <em>let yourself believe</em>?</p>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/business-tech/web-presence-as-small-business-equalizer/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A Usability Check Up for Small Business Websites</title>
		<link>http://phantomcto.com/blog/user-experience/a-usability-check-up-for-small-business-websites/</link>
		<comments>http://phantomcto.com/blog/user-experience/a-usability-check-up-for-small-business-websites/#comments</comments>
		<pubDate>Fri, 24 Oct 2008 12:00:13 +0000</pubDate>
		<dc:creator>vanessa</dc:creator>
				<category><![CDATA[user-experience]]></category>
		<category><![CDATA[website-marketing]]></category>
		<category><![CDATA[usability]]></category>

		<guid isPermaLink="false">http://phantomcto.com/blog/?p=110</guid>
		<description><![CDATA[Here are 7 questions to help your business gauge how your website treats your users experience. If you're looking to increase engagement with your audience, check these rules of thumbs for common pitfalls and workarounds.]]></description>
			<content:encoded><![CDATA[<p>Here are 7 questions to help your business gauge how your website treats your users experience. If you&#8217;re looking to increase engagement with your audience, check these rules of thumbs for common pitfalls and workarounds.</p>
<h4>Have a Uniform Site Wide Navigation?</h4>
<p>When a visitor comes to your website the navigation should do two things: show them where they are and show them where they can go. The navigation should be the same throughout your site because it gives your visitor an anchor while browsing your site. Lose the anchor of a standardized site wide navigation and frustrated visitors will sail away.</p>
<h4>Can You Spot The Links at a Glance?</h4>
<p>Links are a foundation of a website.They should always stick out from the regular non-hyperlinked text on your site. Traditionally, links are underlined and blue while the rest of text is black and not underlined. You don&#8217;t have to keep it the same, blue and underlined but you do have to make sure that it is in contrast to your regular text.</p>
<h4>Does Your Visitor Need to Register Before Seeing Content?</h4>
<p>The answer should be no. If a visitor landed on your site by search or by recommendation, give them the information they were looking for without any roadblocks. A user will leave a site if you place a barrier to your content. They&#8217;ll go to the next option on the search result and not think twice about your site.</p>
<h4>Too Much Detail on Registration Forms?</h4>
<p>Detailed registration forms are a huge reason why people abandon sign ups for something they&#8217;ve shown an interest in. When making a registration form ask only what will directly be needed to get them to the other side and submit the form. Sometimes just looking at a long form will turn a visitor off. If you&#8217;d like to have additional information, ask for it once they have already signed up and are willing to give you more details.</p>
<h4>Are You Paginating Long Articles?</h4>
<p>Writing for the web is different than for other media. When a visitor comes to an interesting article and scrolls down to see a page 1 of 5 at the bottom, a user gets scared away. You&#8217;re asking them to commit five clicks to finish reading your content without offering them any reward for doing so. Breaking up your content also hurts your search engine optimization because it is harder for the search engine spiders to understand the full context of the article if its not all on the same page.</p>
<h4>Is Your Copy Brief and Easily Skimmed?</h4>
<p>When writing for the web, keep in mind that the attention span of visitors is very short. To draw them in give them an interesting hook that they can then scan the page and see if they are interested in reading the entire article. While you may be passionate about your content, give your readers visual breaks and quotes that can pull their attention should they get bored with reading long chunks of text.</p>
<h4>Can They Contact You From Your Website?</h4>
<p>Have contact information easily available throughout your website. You may have done a great job of delivering value to your visitors but sometimes they need to reach out and contact you directly. Make sure you let your visitors know that you&#8217;re easy to reach by having a phone number listed, an email address to send queries or an on page contact form they can submit.</p>
]]></content:encoded>
			<wfw:commentRss>http://phantomcto.com/blog/user-experience/a-usability-check-up-for-small-business-websites/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
